Privacy Policy

This Privacy Policy explains how tech-supports.com (“we”, “us”) collects, uses, and protects information you provide when you contact us, open a support ticket, request on-site support, or chat with our team.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, company name, service address, and details of your support request. When you use live chat, we store your name, email, and conversation history. We do not currently take online payments through this website, and we do not collect or store payment card details.

How We Use Information

We use your information to respond to support requests, schedule appointments, send service-related emails, and improve our support. We do not sell your personal information to third parties.

Data Retention & Security

We retain ticket and contact information for as long as needed to provide support and meet legal requirements, and apply reasonable technical and organizational measures to protect it, including secure hosting and access controls.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@tech-supports.com.

Cookies

We use cookies to operate this site and, where you consent, for analytics. See our Cookie Policy for details.

Contact

Questions about this policy can be sent to support@tech-supports.com.