Terms & Conditions

By using tech-supports.com or engaging our IT support services, you agree to the following terms.

Services

We provide remote and on-site IT support, as described on this site.

Scheduling & Access

You agree to provide accurate information when booking support and to grant necessary remote or physical access for us to perform the requested work. We are not responsible for delays caused by inaccurate information or unavailable access.

Payment

Payment terms for services are agreed with you at the time of booking. Prices are shown in AED and are subject to change.

Liability

We take reasonable care in all support work but are not liable for pre-existing hardware or software failures, data loss not caused by our negligence, or issues arising from third-party systems outside our control. We recommend maintaining your own backups.

Cancellations

See our Refund Policy for cancellation and refund terms.

Changes

We may update these terms from time to time; continued use of our services after changes means you accept the updated terms.

Contact

Questions about these terms can be sent to support@tech-supports.com.