TECH-SUPPORTS.COM · IT Services • Support • Security
Support Plans
Three ways to get IT support, based on how much help you need and how often.
Essential Support
Occasional IT assistance
AED 150
1 hour included · +AED 60 / 30 min after
- Schedule: To be confirmed
- Response time: To be confirmed
- Support method: Remote / on-site as needed
For occasional technical assistance — Windows troubleshooting, software installation, email configuration, printer problems, basic network troubleshooting, user account assistance, Microsoft 365 assistance, remote troubleshooting.
Professional Support
Businesses needing regular support
AED 450
3 hours included · +AED 70 / 30 min after
- Schedule: To be confirmed
- Response time: To be confirmed
- Support method: Remote / on-site as needed
Everything in Essential, plus network & server troubleshooting, firewall configuration, Wi-Fi issues, VPN support, Microsoft 365 administration, user management, backup troubleshooting, security configuration, IT infrastructure support.
Priority Support
Businesses needing priority response
AED 900
5 hours included · +AED 80 / 30 min after
- Schedule: To be confirmed
- Response time: To be confirmed
- Support method: Remote / on-site as needed
Advanced network troubleshooting, server infrastructure, firewall & security, VPN, cloud infrastructure, Microsoft 365 administration, backup infrastructure, CCTV/network integration, infrastructure planning, priority handling, complex troubleshooting.
Pricing and included hours shown above reflect the figures currently configured in our system. Support schedule and response time are not yet finalized and are marked “To be confirmed” until set. If exceeded, additional support is billed at the applicable per-30-minute rate shown for your plan.
Not Sure Which Plan Fits?
Tell us what you need and we’ll point you to the right one.